Legal & policies

Privacy Policy, Terms of Service, HIPAA Notice, refunds, cookies, SMS consent and the professional agreement for the FieldFlow marketplace.

• Terms of ServiceThe agreement that governs your use of the FieldFlow marketplace, bookings, payments and dispatch services.Version 2026-07-31 · Effective July 31, 2026
• Privacy PolicyHow FieldFlow collects, uses, shares, protects and retains your personal and health-related information.Version 2026-07-31 · Effective July 31, 2026
• HIPAA Notice of Privacy PracticesHow protected health information may be used and disclosed for FieldFlow clinical and diagnostic services, and how you can access it.Version 2026-07-31 · Effective July 31, 2026
• Refund & Cancellation PolicyCancellation windows, reschedule rules, no-show fees and how refunds are issued for FieldFlow appointments.Version 2026-07-31 · Effective July 31, 2026
• Cookie PolicyThe cookies and local storage FieldFlow uses, why they are used, and how to control them.Version 2026-07-31 · Effective July 31, 2026
• SMS Terms & ConsentFieldFlow SMS program details: message types, frequency, rates, opt-in and how to stop messages at any time.Version 2026-07-31 · Effective July 31, 2026
• Independent Professional AgreementTerms for independent phlebotomists, specimen collectors and notaries accepting assignments through FieldFlow.Version 2026-07-31 · Effective July 31, 2026