Insurance Companies
Paramedical exams and member outreach at the door
Underwriting exams, member health screening and identity verification handled by mobile professionals nationwide.
Who we help
- Life insurers running paramedical exams
- Health plans closing care gaps and HEDIS measures
- Risk-adjustment and in-home assessment vendors
- Claims teams needing verified identity or specimen collection
How FieldFlow works
- 01
Scope your program
Define exam type, member geography, scheduling rules and documentation standards.
- 02
Onboard your account
We execute your agreement, set negotiated rates, provision users and configure invoicing and reporting.
- 03
Order any way you like
Enterprise portal, bulk CSV upload, recurring schedules or the FieldFlow API — your team picks the channel.
- 04
Track & reconcile
Track completion by member and region, and reconcile with consolidated invoicing.
Benefits
Member convenience
Appointments at the member's home improve completion rates on outreach programs.
Verified identity
Photo ID capture and signed consent on every visit reduce downstream disputes.
Elastic capacity
Scale up for campaign periods without hiring seasonal examiners.
Enterprise pricing
Travel fees are disclosed before every appointment is confirmed. Volume and enterprise rates are set during onboarding.
- PilotPay per appointmentNo minimums, no platform fee
- · Standard marketplace rates
- · Portal ordering
- · Email + SMS status updates
- ProgramVolume ratesFor programs running campaign-level volume
- · Negotiated per-service pricing
- · Bulk & recurring ordering
- · Consolidated monthly invoicing
- · Named account manager
- EnterpriseCustomMulti-state, multi-location or regulated programs
- · API & HRIS/EHR integration
- · Custom SLAs and turnaround targets
- · Dedicated compliance reporting
- · Single master services agreement
Placeholder — health plan outreach
In-home completion rate improved on hard-to-reach members
Case study in production. Campaign results will be published here.
Frequently asked questions
Can you support scheduled outreach campaigns?
Yes. Upload the member list and we schedule, remind and re-attempt according to your rules.
How is member PHI protected?
Data is handled under HIPAA-aligned controls with least-privilege access and full audit history.
Where do you operate?
Booking is open nationwide across all 50 states. Coverage depth varies by ZIP code — search any address on our coverage page and we will confirm same-week availability or add you to the priority queue.
How are professionals vetted?
Every professional is identity-verified, credential-checked and background-screened before their first dispatch, and credentials are re-verified on expiration.
How does billing work?
Pilot accounts pay per appointment by card. Program and Enterprise accounts receive one consolidated invoice per month with per-location and per-cost-center breakdowns.
The FieldFlow ecosystem
Six divisions, one FieldFlow account
Book it, staff it, learn it, integrate it. Every division shares the same identity, credentialing and dispatch backbone.
- FieldFlow MarketplaceBook servicesOn-demand booking for DNA, drug screening, phlebotomy, fingerprinting, notary and identity verification — dispatched to any address nationwide.Explore
- FieldFlow EnterpriseBusiness accountsTeam rosters, bulk ordering, recurring schedules, negotiated rates, consolidated invoicing and compliance reporting for multi-location employers.Explore
- FieldFlow UniversityTraining & certificationsLearn, get certified, start earning. Ten certification tracks with video lessons, exams and verifiable certificates that feed straight into the marketplace.Explore
- Partner With FieldFlowLabs, hospitals, law firmsReferral and fulfillment partnerships for laboratories, health systems, immigration and family-law practices that need field collection they don't have to staff.You are here
- FieldFlow APIDevelopers & integrationsREST endpoints, webhooks, organization API keys and a hosted MCP server so your systems — or your AI agents — can order and track field work directly.Explore
- FieldFlow InsightsIndustry reports & Access IndexResearch on mobile healthcare access, turnaround times and coverage gaps, anchored by the FieldFlow Access Index across U.S. counties.Explore